Who We Are
Our website address is: https://www.studiokmade.com. We’re committed to protecting your privacy while you shop our collection of unique jewelry, accessories, and decor that celebrate your authentic self.
Information We Collect
Order & Account Information
When you make a purchase or create an account, we collect:
- Name and contact information (email, phone, billing address)
- Shipping address for order delivery
- Payment information (processed securely through our payment processor)
- Order history and preferences
- Communication preferences for updates and promotions
Website Interaction
We collect information about how you use our site:
- IP address and browser details for security and fraud prevention
- Pages visited and products viewed to improve your shopping experience
- Shopping cart contents (temporarily stored to save your selections)
Customer Communications
When you contact us for support, custom orders, or product inquiries, we keep records of our communications to provide better service and track custom project requirements.
How We Use Your Information
Order Processing & Fulfillment
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Handle returns, exchanges, and customer service inquiries
- Communicate about custom or personalized orders
Business Operations
- Prevent fraud and maintain site security
- Improve our website and product offerings
- Send promotional emails (only if you opt in)
- Comply with legal obligations
Cookies & Site Functionality
Shopping Experience
- Shopping Cart: Temporary cookies remember items in your cart during your visit
- Account Access: Login cookies keep you signed in (2 days standard, 2 weeks if you select “Remember Me”)
- Preferences: Site display preferences are saved for one year for your convenience
Analytics & Performance
We use cookies to understand how customers interact with our site to improve the shopping experience. These don’t identify you personally.
Payment & Security
Payment information is processed securely through our certified payment processors. We never store complete credit card information on our servers. All transactions are encrypted and protected.
Third-Party Services
Payment Processing
Credit card and payment information is handled by secure, PCI-compliant payment processors according to their privacy policies.
Shipping Partners
We share necessary delivery information (name, address, phone) with shipping carriers to fulfill your orders.
Marketing Tools
If you opt in to marketing communications, we may use email marketing services. You can unsubscribe at any time.
Data Sharing
We keep your personal information private and secure. We only share information when:
- Required to fulfill your order (shipping, payment processing)
- Required by law or legal process
- You give explicit consent
- Necessary to protect our rights or prevent fraud
Data Retention
Customer Accounts
We retain account information while your account is active and for a reasonable period after for customer service purposes. You can request account deletion at any time.
Order Information
Order history is kept for business records, warranty support, and to help with future purchases. Financial information is only kept as long as legally required.
Custom Order Records
Information about custom and personalized orders may be retained longer to support warranty claims and reorder requests.
Your Rights & Choices
You have control over your personal information:
- Access: Request a copy of all personal data we have about you
- Correction: Update your account information anytime
- Deletion: Request deletion of your personal data (some information may be retained for legal compliance)
- Marketing: Opt out of promotional emails anytime using the unsubscribe link
- Cookies: Control cookie preferences through your browser settings
International Customers
If you’re shopping from outside the United States, your information may be transferred to and stored in the US where our servers are located. By using our site, you consent to this transfer.
Children’s Privacy
Our website and products are not intended for children under 13. We don’t knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date. For significant changes, we’ll notify customers via email.
Contact Us
Questions about this privacy policy or how we handle your information? Contact us:
- Email: studiokmade@gmail.com
- Website: www.studiokmade.com
We believe in transparency and treating our customers’ privacy with the same care we put into crafting our unique pieces.
This policy is effective as of September 10, 2025 and may be updated periodically. Please check this page for the most current version.